Password

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Awesum
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Password

#3562

Post by Awesum »

Hi,

I've been registered on this forum for a few years now. I've been having problems logging in and cannot reset my password. I created another account (this one), and I still cannot log in or change my password from another PC.

Please assist.
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admin
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Re: Password

#3563

Post by admin »

Hi,

Have you looked at the options presented on the Login screen (as shown below)?
Login.png
Under the options to enter your username and password is the link I forgot my password and clicking on this will take you to the next screen shown below:-
Password.png
You will be prompted to enter the username and email address you used at time of registration, and when you click on Submit the system will send you a link to change your password to login to the forum.

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Awesum
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Posts: 9
Joined: 2015-04-05T09:13:49+02:00
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Location: JHB

Re: Password

#3564

Post by Awesum »

Hi

I have followed those steps a few times. After I submit the user name and email address it tells me that I am not authorised to request a new password :(
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admin
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Re: Password

#3565

Post by admin »

Hi Awesum,

I have sent you an email with the required info.

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Awesum
Registered User
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Posts: 9
Joined: 2015-04-05T09:13:49+02:00
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Location: JHB

Re: Password

#3566

Post by Awesum »

Hi

I've replied.
Awesum
Registered User
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Posts: 9
Joined: 2015-04-05T09:13:49+02:00
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Location: JHB

Re: Password

#3567

Post by Awesum »

After making 3 posts it allowed me to change my password.
I forgot the initial password.
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