Original Message ...
>> From: Phillip Coetser
>> To: product.support@garmin.com
>> Subject: South Africa Streetmaps
>> Sent: 20/09/2014 8:24 AM
Subject: South Africa Streetmaps
>> Message: Why with the buyout of Garmap South Africa is the maps not used to update current City Navigator maps for South Africa? The map sets (SSA Street maps) we used to buy from Garmap on DVD was of a very high standard with regards to roads especially in rural areas.
Product Group: Support
Product: Support
Name: Phillip Coetser
First Name: Phillip
Last Name: Coetser
Dear Phillip Coetser,
Thank you for contacting Garmin Europe.
First of all, please accept our apologies for not answering your email in the time we quoted on our website. Due to an unforeseeable high volume of emails and calls we’ve received this has led to a backlog, which we’ve been working hard to restore to our usual service levels..
The Garmap mapping and City Navigator is done and the licences are owned by two different companies, this is probably why the Garmap mapping is not included in the City Navigator data.
However, we do not unfortunately have the information to give out and provide to you a solid answer to your query.
I apologise for any inconvenience caused.
If there is anything else I can help you with then please let me know. Alternatively you can search for a solution here:
Kind regards,
Mark
Garmin Europe
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